We will accept the return of all goods both purchased on line or in the shop; therefore we accept goods returned in a new condition for 2 weeks after the date of purchase. It always helps if you can supply a copy of our receipt or at least the date of purchase.
Some items, such as saddles, have a 30 day full refund policy. Please note that test saddles will be charged at the selling price at the start of the test period and fully credited if returned.
If you are unhappy with any goods that we have supplied, please tell us the problem, we can probably help regardless of its age.